Sr. Customer Service Executive- Freight Forwarding

What we require

  • Graduate with +5 yrs. of experience in customer service & Operations in a reputed freight forwarding company.
  • In-depth know-how about import /export /cross trade business by Sea freight & Air freight
  • On job experience of international freight forwarding job costing and quotations.
  • Capability to handle freight enquiries , quotations and coordination with local and international clients.
  • Experience in rate & service negotiations with Shipping lines /airlines and overseas agents
  • Proficiency in handling MNC clients and execution of time bound & critical sea/air shipments.
  • Knowledge about customs procedures and port operations.
  • Good convincing and problem solving skills.
  • Capability to handle freight forwarding operations & customer service independently without supervision.
  • Timely job invoicing and preparing job reports.
  • Highly aggressive, proactive and pre planned work style.
  • Excellent written & oral linguistics skills.

What we Offer

  • Excellent salary, perks and standard employment benefits will be offered.
  • Wide scope of Career growth opportunities.
  • High motivation, Job Appreciation and work satisfaction.
  • Exceptional work exposure in all fields of freight forwarding.

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Senior Sales Executive - Freight Forwarding
Job responsibilities:
  • Identify & develop new clients for freight forwarding business.
  • Generate stipulated business revenue and achieving assigned monthly sales targets.
  • Regular business meetings and delivering strategic sales presentations to the new/existing clients.
  • Quote and negotiate rates with clients based on their inquiries.
  • Maintain and ensure smooth business.
  • Reporting to the managers about the current industry trends and competitor activity.
  • Sales pre planning and daily/Weekly highlights on prospective clients as well as secured businesses.
  • Co-ordination with CS/operations dept. for the smooth running of shipments.
  • Monitoring outstanding and credit with clients within agreed terms.

Desired Candidate Profile:

  • 3-5 years experience in Freight Forwarding Sales in UAE with existing client base and business.
  • Deep knowledge of the shipping & freight forwarding industry.
  • Aggressive and optimistic attitude.
  • Excellent Linguistics and presentation skills.
  • UAE driving License desirable.

Apply Now


Navio Shipping LLC
Suite 3801, Aspin Commercial Tower,
Sheikh Zayed Road,PO Box : 122147
Dubai, United Arab Emirates.
Tel : +9714 3555011
Fax : +9714 3555010
Email :